Privacy Policy

Effective: October 5, 2026

1. Purpose of Processing Personal Information

AXI (hereinafter "the Company") processes personal information for the following purposes. Personal information being processed will not be used for purposes other than those stated below, and if the purpose of use changes, necessary measures such as obtaining separate consent will be taken.

  • Provision and operation of software products
  • Product analytics, diagnostics, and service operation data where a product includes those services
  • Handling customer inquiries and complaints

2. Personal Information Collected

The Company limits collection to what is needed for the stated product purposes. Many AXI products keep user-created content on the device or in the user's selected Apple services and do not require an account. What each product collects is summarized below; the App Store privacy label and in-app disclosures for each product describe its specifics, and the more specific description applies.

Automatically Collected Items

  • Crash diagnostics, device/app/OS state, and stack traces where crash reporting is enabled
  • Usage/product analytics, app events, device/app information, and Remote Config service data where analytics or configuration services are enabled

Items Collected During Service Use

  • Products that offer iCloud sync: User data is synced through Apple iCloud, and the Company does not access such data.
  • Products that send content to external APIs or AI services (for example, translation): Content is transmitted to the provider only when you use that feature. The Company does not separately store such content.
  • Device permissions (such as microphone, camera, photos, notifications, Face ID, location, or Screen Time): Used only to provide the related feature. Unless a product states otherwise, the resulting data is processed and stored on the device.

Third-party analytics, advertising, and consent services

Some AXI products include third-party services such as Firebase Analytics, Crashlytics, and Remote Config, Google AdMob, Google UMP consent, and Apple App Tracking Transparency (ATT). Which services a product uses is disclosed on its App Store page and in the app.

  • Where included, these services may collect usage/product analytics, advertising and ad interaction data, device and app information, identifiers where permitted, and crash diagnostics.
  • Tracking and IDFA use depend on Apple ATT authorization and relevant consent or privacy choices. If ATT is denied, the product does not track as defined by Apple.
  • Where required, ATT and Google UMP consent are requested before advertising starts. UMP consent does not replace Apple's ATT permission.
  • Ads, where a product includes them, are limited to the surfaces disclosed in that product. Rewarded ads are shown only when you choose to watch them.

3. Retention Period of Personal Information

The Company destroys personal information it controls without delay after the purpose of collection and use has been achieved. Third-party services process and retain data according to their own terms, privacy notices, product settings, and user choices.

  • Data stored on device: Deleted immediately upon app removal
  • iCloud synced data: Deleted when user removes from iCloud or terminates account
  • Customer inquiry records: Retained for 1 year after inquiry resolution, then destroyed

4. Provision of Personal Information to Third Parties

The Company does not sell users' personal information and does not provide it to third parties as a rule. However, exceptions are made in the following cases.

  • When the user has given prior consent
  • When required by law or when an investigative agency makes a request following procedures and methods prescribed by law for investigative purposes
  • When a product integrates service providers such as Google Firebase, AdMob, or UMP, those providers may process data for analytics, diagnostics, configuration, advertising, and consent management as described in this policy and their terms.

5. Measures to Ensure Security of Personal Information

The Company takes the following measures to ensure the security of personal information.

  • On-device encryption: Security-sensitive products encrypt data using macOS Keychain or iOS data protection where applicable.
  • Transport encryption: TLS/SSL is applied for network communications.
  • Minimum collection principle: Only information needed for the stated product operation, improvement, diagnostics, advertising, consent management, or legal compliance purposes is collected according to product features and user choices.

6. Rights and Obligations of Users

Users can request access, correction, deletion, or suspension of processing of their personal information at any time. Data stored on the device can be managed directly through the app's settings or by deleting the app, and iCloud data can be managed through Apple's iCloud settings. In products with advertising, users can manage ATT permission in iOS Settings and advertising consent where Google UMP or in-app choices are offered.

7. Privacy Officer

The Company designates a privacy officer as follows to take overall responsibility for personal information processing and to handle complaints and remedy damages related to personal information processing.

8. Changes to the Privacy Policy

This privacy policy is effective from the effective date, and any additions, deletions, or corrections due to changes in laws and policies will be announced through this website at least 7 days before the changes take effect.